Rivet De Cru Jeans Online Shipping and Returns Policy

My Cart

Close

Shipping & Returns

SHIPPING POLICY

Orders received by 3:00 p.m. (PST), Monday-Friday, will ship the same day in most cases. We are not liable for delays in shipping caused by external factors. (I.e. weather conditions, natural disasters, order issues.)

Free standard ground shipping applies to all purchases that total $125 or more, after any promotions or discounts have been applied.  Ground shipping usually arrives in 4-6 business days but may take longer depending on your location. Offer is not valid for international deliveries. Expedited shipping options are available at regular shipping rates. 

We will send you tracking information for your purchase via email once your order has been shipped. For security reasons, we do not currently ship to P.O. boxes.

***For consumer protection, all orders are subject for verification. This may cause a slight delay in processing your order. We reserve the right to have a credit card form filled out for all orders above $500, NO EXCEPTIONS.

 

RETURNS & EXCHANGES POLICY

Please click here and fill out the return authorization form and allow up to 1 business day to receive a return authorization (RA) number.  An RA(Return Authorization) number must be indicated on the outside of your package. Returns without an RA number will not be processed and/or return back to sender. All return authorizations will expire 30 days after issuance.

Returns are processed within 3 business days of receipt.  Please allow an additional 5 to 10 business days for the credit to post to your original form of payment.  Credit will be issued for the original purchase amount, excluding any shipping fees.

Please use a form of shipment that includes full tracking information to confirm receipt of your return.  We are not responsible for missing or lost packages and will not process refunds for merchandise that we do not received.

 Exchanges will only be issued for items that are defective or shipped incorrectly on a case by case basis. If you would like a different size or color, please return your unwanted item for a refund and place a new order for faster processing.  

 Items must be unworn, unwashed, undamaged and unused with all original tags attached.  

 Please contact csr@rivetdecru.com if you need further assistance with your return.   

 

 

 

 

 

 

 

 

 

 

Join our Mailing List

Sign up to receive our weekly special offers and get$20 off your first purchase.

My Cart

Subtotal: $0.00

Your cart is currently empty.